Effective Date: 1/1/2025
Last Updated: 7/1/2025
Version: 1.0
Policy Owner: Head of Engineering - Chris Ward
Contact: security@intriq.ai
1. Introduction
This Cookie Policy explains how Transformation Diagnostics AI Ltd (”Intriq.AI”, “we”, “us”) uses cookies and similar technologies on our websites, web applications, and SaaS platforms (collectively, the “Sites”). It should be read in conjunction with our Privacy Policy.
2. What Are Cookies?
Cookies are small text files placed on your device (e.g. computer, tablet, smartphone) when you visit a website. They help the site recognise your device and remember your preferences or actions.
We also use:
- localStorage and sessionStorage (for storing state)
- pixels and SDKs (for analytics, advertising, or third-party services)
Unless otherwise stated, references to “cookies” in this Policy include these technologies.
3. Why We Use Cookies
| Purpose | Explanation |
|---|---|
| Strictly Necessary | Enable core functions like authentication, fraud prevention, and load balancing. These are exempt from consent. |
| Performance / Analytics | Help us understand user interaction (e.g., page views, errors) to improve site usability. Data is aggregated and pseudonymised. |
| Functional | Remember settings or preferences such as language or UI state to personalise your experience. |
| Targeting / Advertising | Show relevant ads and measure campaign effectiveness on third-party platforms. Set only with your consent. |
| Security | Detect and mitigate suspicious or malicious activity (e.g., bot detection, rapid login attempts). |
4. Cookies We Set (First-Party)
| Cookie Name | Purpose | Retention | Type |
|---|---|---|---|
| intriq_session | Maintains signed user session (HTTP-only) | 1 day (rolling) | Strictly Necessary |
| csrf_token | Prevents cross-site request forgery | Session | Strictly Necessary |
| cookie_consent | Stores your cookie preferences | 6 months | Functional |
| i18n_locale | Saves selected language | 1 year | Functional |
5. Third-Party Cookies
Some trusted third-party services may set cookies when you interact with our Sites. These may collect data as Independent Controllers.
| Provider | Service | Cookie Examples | Purpose | Retention | Location / Transfers |
|---|---|---|---|---|---|
| Google LLC (Analytics 4) | Web analytics | _ga, _ga_* | Traffic statistics | Up to 2 years | EU datacentres; US under SCCs + UK IDTA |
| Freshworks, Inc. | Customer support | fw-session, fw-track | Enable live support chat, route tickets | Up to 1 week | Freshworks, Inc. |
| Sentry, Inc. | Product analytics | sentry_*, _sentry | Feature usage tracking, session replay | 1 year | Hosted in EU (EU cloud region); no US transfer |
6. Obtaining and Managing Consent
- Cookie Banner: When you first visit our Sites, we show a banner to request consent for non-essential cookies. You may accept, reject, or customise preferences.
- Preferences Centre: You can change or withdraw your consent at any time by clicking “Cookie Settings” in the site footer. Your choice is applied immediately and remembered for future visits.
- Browser Settings: Most browsers allow you to block or delete cookies. Refer to documentation for Chrome, Firefox, Safari, Edge, etc. Note: blocking strictly necessary cookies may degrade site functionality.
7. Updates to This Policy
We may update this Cookie Policy to reflect legal, technical, or operational changes.
If we make significant changes, we will provide a clear notice (e.g. banner or email) and update the “Last Updated” date above.
8. Contact Us
- Policy Owner: Head of Engineering - Chris Ward
- Intriq.AI – Transformation Diagnostics AI Ltd
- 20 Wenlock Road, London, N1 7GU, United Kingdom
- 📧 security@intriq.ai
“Intriq completely changed how we do research. It's fast, smart, and saves our team hours on due diligence every week.”
“Intriq completely changed how we do research. It's fast, smart, and saves our team hours on due diligence every week.”
“Intriq completely changed how we do research. It's fast, smart, and saves our team hours on due diligence every week.”